How does the claim process work?
The accident or emergency needs to be reported via one of the call centres,
either:

ER24 on 084 124 or 087 135 1248 or
Unity Health on 0861 366 006

This can be done by the parent, guardian, school, emergency services on
hand or the hospital casualty unit. This then creates a case file which is
needed by the hospital to summit claims directly to Unity Health.


The call centre will then:

• Verify the membership of the person in need of help, whether it be
the main member or a dependent
• Assist the member with advice, and emergency transportation to
their nearest in-patient hospital facility
• The call centre will issue the hospital with a guarantee of payment
and the member will be admitted for treatment
• Unity Health will settle the account with the hospital, subject to the
benefit limitations

Should any other claims need to be filed, contact us and provide the relevant
documentation of the injury and treatment received together with the case
file number. Our claims process is designed to be straightforward, and our
team will assist you throughout the process.

The cost of the membership is R375.00 per month, billed annually, thus R4,500.00.
The scheme runs from 1 January to 31 December, or pro-rata for the year
However, should the member only join from 1 March for example then the billing amount will be for the balance of the year namely 10
months (pro-rata).

We collaborate with highly trained and experienced medical professionals in private hospitals only, to deliver top-quality care. The
medical staff undergo rigorous training and certification annually to ensure they meet the highest standards of care during any accident
or emergency.

Yes, any parent or guardian can purchase the Sport Injury Guardians Accident Cover. The membership programme however is only
available on an annual subscription only.
Enrolment can take place by contacting us on (012) 88 33 707 or via email on enrol@sigaccident.co.za. We will provide detailed
information on the enrolment process, including required documentation. Reach out to for general information on
info@sigaccident.co.za.

They can contact us on (012) 88 33 707 or via email on enrol@sigaccident.co.za. We will provide detailed information on the enrolment
process, including required documentation. Reach out to for general information at info@sigaccident.co.za.

Yes! Anybody can sponsor your child. We encourage all children to be covered by some form of Medical Cover in the event of an
accident or emergency.

Yes, your business can sponsor any number of children. The South African Revenue Service makes provision for this in the form of
Donation Tax. We can assist with the necessary paperwork in this regard.